Privacy Policy

Effective Date: June 14, 2025
Company: CloseFlow Automation
Website: www.closeflowautomation.com

At CloseFlow, we value your privacy. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

a. Personal Information
When you fill out a form or contact us, we may collect your:

• Name

• Email address

• Phone number (if provided)

b. Automatically Collected Information
We may collect basic data like:

• IP address

• Browser type

• Device information

• Website usage behavior (through cookies or analytics tools)

c. Communications
If you opt in, we may send occasional marketing emails or SMS notifications. However:

We do not collect or use visitor phone numbers for marketing via this website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries or support requests

• Deliver services you've requested

• Notify our business clients of inbound leads via SMS or email

• Improve our site, services, and automations

3. SMS Consent & Compliance

CloseFlow only uses SMS functionality to:

• Notify our existing business clients of inbound leads or CRM-related activity

We do not:

• Send SMS messages to public consumers

• Collect visitor phone numbers for marketing purposes

• Use SMS for unsolicited communications

We use Twilio and other reputable vendors to manage internal notifications.

4. Data Security

We take data security seriously. Our website uses:

• SSL encryption for secure browsing

• Best practices for secure data handling and access control

5. Data Sharing

We never sell or rent your information.
We may share limited data with trusted third-party providers strictly to:

• Deliver services (e.g., sending SMS or hosting your form data)

These providers are required to protect your data and are contractually restricted from using it for any other purpose.

6. Your Rights

You may at any time:

• Request to access the personal data we have about you

• Ask for corrections to be made

• Request full deletion of your data

To make a request, please email us at: closeflowhq@gmail.com

7. Contact

If you have any questions or concerns about this policy or how your data is used, you may contact:

CloseFlow Automation
El Paso, TX
📧 closeflowhq@gmail.com